The Marking Enterprise: Business Success and Societal Embedding 
Call Number : 658.8 THO m
Availability : 1 copies available for loan
Customer Services Excellent: Teori dan Praktik 
Call Number : 658.812 KAS c
Availability : 1 copies available for loan
Dasar-Dasar Pelayanan Prima: Persiapan Membangun Budaya Pelayanan Prima Untuk Meningkatkan Kepuasan dan Loyalitas Pelanggan 
Call Number : 658.812 BAR d
Availability : 1 copies available for loan
Customer Relationship Management: Concepts and Tools (Manajemen Hubungan Pelanggan) 
Call Number : 658.812 But c
Availability : 3 copies available for loan
101 Cara Meningkatkan Kepuasan Pelanggan 
Call Number : 381.3 Fos s
Availability : 1 copies available for loan
Komunikasi Penjualan: Menuju Pramuniaga Juara 
Call Number : 381.092 PRA k
Availability : 1 copies available for loan
Service, Quality dan Satisfaction, Ed. 4 
Call Number : 658.81 TJI s
Availability : 2 copies available for loan
Service, Quality dan Satisfaction, Ed. 3 
Call Number : 658.81 TJI s
Availability : 1 copies available for loan
Majalah Ilmiah Widya No. 292, Tahun 26 Januari 2010 
Call Number : Jurnal WIDYA 10x53
Availability : none copy available
Pengukuran Tingkat Kepuasan Pelanggan untuk Menaikkan Pangsa Pasar 
Call Number : 381.3 SUP p
Availability : 1 copies available for loan