Building Telephony Systems with Asterisk: an Easy Introduction to Using and Configuring Asterisk to Build Feature-Rich Telephony Systems for Small and Medium Businesses 
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Applied Organizational Communication: Theory and Practice in a Global Environment, Ed. 3 
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An Introduction to Statistical Communication Theory 
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Analyzing Media Messages: Using Quantitative Content Analysis in Research, Ed. 2 
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Mastering Personal and Interpersonal Skills: Key techniques for effective decision-making and personal success 
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