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Membongkar Kotak Hitam Konsumen

Author(s) : Simamora, Bilson -

Call Number : 658.8343 SIM m

Availability : 1 copies available for loan

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10 Prinsip Kepuasan Pelanggan

Author(s) : Irawan, Handi -

Call Number : 658.8343 IRA s

Availability : 2 copies available for loan

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Who Stole my Customer?: Winning Strategies for Creating and Sustaining Customer Loyalty

Author(s) : Thompson, Harvey -

Call Number : 658.8343 THO w

Availability : none copy available

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