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Found 19 from your keywords: Subject : "Customer Service"

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Measure What Matters: Online Tools for Understanding Customers, Social Media, Engagement, and Key Relationships

Author(s) : Paine, Katie Delahaye -

Call Number : 659.202854678 PAI m

Availability : 1 copies available for loan

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Services Marketing: Integrating Customer Focus Across the Firm, 5th ed.

Author(s) : Zeithaml, Valarie A. - Bitner, Mary Jo - Gremler, Dwayne D. -

Call Number : 658.8 ZEI s

Availability : 3 copies available for loan

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Services Marketing: Integrating Customer Focus Across the Firm, 6th ed.

Author(s) : Zeithaml, Valarie A. - Bitner, Mary Jo - Gremler, Dwayne D. -

Call Number : 658.8 ZEI s

Availability : 1 copies available for loan

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Customer Service Satisfaction & Call Center Berdasarkan ISO 9001

Author(s) : Rangkuti, Freddy -

Call Number : 658.812 RAN c

Availability : 1 copies available for loan

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Beyond Customer Service: Program-Program Efektif untuk Mempertahankan Pelanggan Anda

Author(s) : Gerson, Richard F. -

Call Number : 658.812 GER b

Availability : 1 copies available for loan

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The Digital Workplace: Designing Groupware Platforms

Author(s) : Grantham, Charles E -

Call Number : 651.8 GRA d

Availability : 1 copies available for loan

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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Author(s) : Goodman, John A -

Call Number : 658.812 GOO s

Availability : 1 copies available for loan

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Etika Customer Service

Author(s) : Kasmir -

Call Number : 174.4 KAS e

Availability : 5 copies available for loan

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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

Author(s) : Christensen, Clayton M. -

Call Number : 658 CHR i

Availability : 1 copies available for loan

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