The Customer Experience Book: How to design, measure and improve customer experience in your business 
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Embracing the East: White Women and American Orientalism 
Call Number : 305.40973 YOS e
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Emerging Conflicts of Principle: International Relations and the Clash between Cosmopolitanism and Republicanism 
Call Number : 327.1'1 KAN e
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The Journey to the Arab Spring: The Ideological Roots of the Middle East Unpheaval in Arab Liberal Thought 
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The Reawakening of the Arab World: Challenge and Change in the Aftermath of the Arab Spring 
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Service Design for Business: a Practical Guide to Optimizing the Customer Experience 
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The Power of Understanding People: The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance 
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Becoming King: Martin Luther King, Jr. and the Making of a National Leader 
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