In this important book, successful organizations—including well-known companies such as Agilent Technologies, Corning, GE Capital, Hewlett Packard, Honeywell Aerospace, Lockheed Martin, MIT, Motorola, and Praxair—share their most effective approaches, tools, and specific methods for leadership development and organizational change. These exemplary organizations serve as models for leadership development and organizational change because they

Commit to organizational objectives and culture
Transform behaviors, cultures, and perceptions
Implement competency or organization effectiveness models
Exhibit strong top management leadership support and passion


Best Practices in Leadership Development and Organization Change includes innovative practices in areas such as product development, work team development, return on investment calculations, implementation of continuous assessment and evaluation metrics, self-expression workshops, integration of the whole system, and practical uses of post-modernism and Eastern philosophy to build consensus. In addition, the book outlines a step-by-step, six-phase system—Business diagnosis, Assessment, Program design, Implementation, On-the-job support, and Evaluation—that is designed to bring about relevant and sustainable organizational change.