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Customer Experience Management Rebooted: are You an Experience Brand or an Efficiency Brand?
Statement of Responsibility
Author(s)
Walden, Steven
- Personal Name
Edition
Call Number
ISBN/ISSN
978-1-349-94905-2
Subject(s)
Consumer satisfaction
Customer Loyalty
Customer services
Research and development management
Brand-Research
Classification
Series Title
GMD
e-Book PMJ
Language
Inggris
Publisher
Palgrave Macmillan
Publishing Year
2017
Publishing Place
London
Collation
xix + 260 hlm
Specific Detail Info
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