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Service America in the New Economy: Updated and Expanded for Today's Customer-Driven Marketplace
Statement of Responsibility
Author(s)
Albrecht, Karl
- Personal Name
Zemke, Ron
- Personal Name
Edition
Call Number
658.00973 ALB s
ISBN/ISSN
0-07-137722-0
Subject(s)
Service industries-United States-Management
United States-Economic conditions-1981
Classification
658.00973
Series Title
GMD
Printed Book
Language
Inggris
Publisher
McGraw-Hill
Publishing Year
2002
Publishing Place
New York
Collation
xi + 303 hlm
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