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Mengukur Kinerja Pelayanan dan Kepuasan Konsumen: Service Performance and Customer Satisfaction Measurement
Statement of Responsibility
Author(s)
Kirom, Bahrul
- Personal Name
Edition
Call Number
658.8343 KIR m
ISBN/ISSN
978-602-19824-5-7
Subject(s)
Customer Satisfaction
Kepuasan Konsumen
Kinerja Pelayanan
Service Performance
Classification
658.8343
Series Title
GMD
Printed Book
Language
Indonesia
Publisher
Pustaka Reka Cipta
Publishing Year
2012
Publishing Place
Bandung
Collation
xii + 237 hlm
Specific Detail Info
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