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Customer Service Satisfaction & Call Center Berdasarkan ISO 9001
Statement of Responsibility
Author(s)
Rangkuti, Freddy
- Personal Name
Edition
Call Number
658.812 RAN c
ISBN/ISSN
978-602-03-0002-3
Subject(s)
Customer Relation
Customer Service
Customer Satisfaction
Classification
658.812
Series Title
GMD
Printed Book
Language
Indonesia
Publisher
Gramedia Pustaka Utama
Publishing Year
2013
Publishing Place
Jakarta
Collation
viii + 198 hlm
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