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Service, Quality dan Satisfaction, Ed. 3
Statement of Responsibility
Author(s)
Chandra, Gregorius
- Personal Name
Tjiptono, Fandy
- Personal Name
Edition
3
Call Number
658.81 TJI s
ISBN/ISSN
978-979-29-2785-6
Subject(s)
Marketing
Kepuasan Pelanggan
Manajemen Jasa
Manajemen Kepuasan Pelanggan
Bisnis Jasa
Classification
658.81
Series Title
GMD
Printed Book
Language
Indonesia
Publisher
Andi
Publishing Year
2011
Publishing Place
Yogyakarta
Collation
xix + 513 hlm
Specific Detail Info
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