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Who Stole my Customer?: Winning Strategies for Creating and Sustaining Customer Loyalty
Statement of Responsibility
Author(s)
Thompson, Harvey
- Personal Name
Edition
Call Number
658.8343 THO w
ISBN/ISSN
0-13-145356-4
Subject(s)
Manajemen
penelitian
Kepuasan Pelanggan
Customer Relations
Customer Loyalty
loyalitas pelanggan
Sistem Dan Perencanaan
Pelayanan Pengguna
Hubungan Pelanggan
Customer Satisfaction
Classification
658.8343
Series Title
GMD
Printed Book
Language
Inggris
Publisher
Pearson Education
Publishing Year
2003
Publishing Place
New Jersey
Collation
xiv + 210 hlm
Specific Detail Info
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