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Customer Service: Building Successful Skills for The Twenty-First Century
Statement of Responsibility
Author(s)
Lucas, Robert W.
- Personal Name
Edition
Call Number
658.812 LUC c
ISBN/ISSN
0-07-293805-6
Subject(s)
Customer Service
Classification
658.812
Series Title
GMD
Printed Book
Language
Indonesia
Publisher
McGraw Hill
Publishing Year
2005
Publishing Place
New York
Collation
xvi + 416 hlm
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