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This is Service Design Thinking: Basics - Tools - Cases

Author(s) : Stickdorn, Marc - Schneider, Jakob -

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This is Service Design Doing: Applying Service Design and Design Thinking in the Real World (A Practitioners' Handbook)

Author(s) : Stickdorn, Marc - Lawrence, Adam - Hormess, Markus - Schneider, Jakob -

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Availability : none copy available

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