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Services Marketing: Integrating Customer Focus Across the Firm, 5th ed.

Author(s) : Zeithaml, Valarie A. - Bitner, Mary Jo - Gremler, Dwayne D. -

Call Number : 658.8 ZEI s

Availability : 3 copies available for loan

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Services Marketing: Integrating Customer Focus Across the Firm, 6th ed.

Author(s) : Zeithaml, Valarie A. - Bitner, Mary Jo - Gremler, Dwayne D. -

Call Number : 658.8 ZEI s

Availability : 1 copies available for loan

Record Detail